FAQ
1. How do I place an order? Q: How do I purchase a Graftees masterpiece? A: Simply browse our collection, select the piece that speaks to your heart, and add it to your cart. Proceed to checkout, fill in your details, and voilà – you're on your way to owning a unique Graftees artwork!
2. What payment methods do you accept? Q: What payment options are available at Graftees? A: We accept a variety of payment methods including credit/debit cards, PayPal, and other digital wallets, ensuring a smooth and secure transaction for your convenience.
3. How is shipping handled? Q: How does Graftees ship my art? A: We partner with reputable carriers to ensure your artwork arrives safely. Shipping times and costs vary depending on your location. You'll find detailed information during checkout and in your order confirmation email.
4. Can I return an item? Q: What if I need to return my Graftees artwork? A: Your satisfaction is paramount. If you're not completely in love with your purchase, we offer a return policy within a specific period. Please refer to our Return Policy page for detailed instructions.
5. Is my personal information secure? Q: How does Graftees protect my personal information? _A: Your privacy and security are a top priority. We use advanced encryption and security measures to protect your personal information. Rest assured, your details are safe with us.
6. Do you offer custom artwork? Q: Can I request a custom design from Graftees? _A: Absolutely! Guillaume loves bringing unique visions to life. Contact us with your idea, and we'll discuss how we can create a personalized masterpiece just for you.
7. How often do you release new designs? Q: When can I expect new creations from Graftees? _A: We regularly unveil new artworks, inspired by our continuous journey in art and emotion. Stay updated by subscribing to our newsletter or following us on social media.
8. Do you collaborate with other artists? Q: Does Graftees collaborate with guest artists? _A: Yes, we love collaborating! We often feature guest artists to bring diverse perspectives to our collection. If you're an artist interested in collaborating, please reach out to us.
9. Can I buy Graftees art as a gift? Q: I want to gift a Graftees piece. Is that possible? _A: Of course! Our art makes a heartfelt gift. You can purchase a gift card or select an artwork and provide the recipient's shipping details at checkout.
10. How do I care for my artwork? Q: How should I care for my Graftees artwork to ensure its longevity? _A: Each piece comes with specific care instructions to help you maintain its beauty and integrity for years to come.
